Monday–Friday
PrestaShop help on weekdays
Report a problem using the contact form. Write after hours too – in the morning your request will be first in the queue.
9:00–20:00
Contact
Contact: PrestaShop help 7 days a week
Write to us using the form below. We read every message and reply 7 days a week.
Contact
Choose the most convenient way
The same team replies on weekdays and at weekends. Send us your store address and a short description using the form.
Contact form
WE’ll sort it out!
We reply 7 days a week
Describe the problem and we will reply with a quote
Tell us what is happening with your store or what you need. We will reply with a proposed solution and a price before we do anything.
- store address and PrestaShop version
- what is not working and since when
- what was changed recently: module, theme, hosting
Urgent problem? Describe it in the form and we will reply as soon as possible.
Working hours
When we answer
Saturday, Sunday, holidays
PrestaShop help at weekends
Your store sells on Sundays too, so we work as well. Send us a message with your store address and a description of the problem.
10:00–20:00
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