PrestaShop help when you need it. Weekends included.
We fix stores that have stopped working, set up new ones and upgrade old ones to PrestaShop 8 and 9. Weekdays from 9 to 20; Saturdays, Sundays and holidays from 10 to 20. We speak English.
PrestaShop help on weekdays, at weekends and on holidays
An online store sells every day, and failures don’t check the calendar. That is why we reply on Saturdays, Sundays and holidays too.
Monday–Friday
PrestaShop help on weekdays
Report a problem using the contact form. Write after hours too – in the morning your request will be first in the queue.
9:00–20:00
Saturday, Sunday, holidays
PrestaShop help at weekends
Your store sells on Sundays too, so we work as well. Send us a message with your store address and a description of the problem.
10:00–20:00
Who replies to your message?
PrestaShop emergency? That is US!
A team of administrators and developers who know PrestaShop inside out. You talk to the person who will fix your store, not a helpline that passes your request on.
Do you help with PrestaShop at weekends and on holidays?
Yes. On Saturdays, Sundays and holidays we work from 10:00 to 20:00. Send us a message using the contact form with your store address and a description of the problem.
Which PrestaShop versions do you work with?
All the ones you will find in stores today: PrestaShop 1.6, 1.7, 8 and 9. We also help move older stores to a current version.
How much does PrestaShop help cost?
Quick help with a minor error costs from 100 PLN net, a problem audit from 200 PLN net, and a development copy for complex failures from 350 PLN net. The full price list is on the Pricing page.
Does my store have to be on your server?
No. We help with stores on any hosting. Customers with a server from us pay up to 50% less for support services and get a free SSL certificate.
How quickly will you start?
Urgent failures, when a store is down or not taking orders, are handled straight away during working hours. Requests sent after hours are first in the queue the next day.
Do you also build new PrestaShop stores?
Yes. We set up PrestaShop stores from scratch: server, installation, theme, payments, shipping, integrations with wholesalers and Allegro. Details are on the Store setup page.
Contact form
Describe the problem and we will reply with a quote
Tell us what is happening with your store or what you need. We will reply with a proposed solution and a price before we do anything.
store address and PrestaShop version
what is not working and since when
what was changed recently: module, theme, hosting
Urgent problem? Describe it in the form and we will reply as soon as possible.
WE’ll sort it out!We reply 7 days a week
Store down? Write to us now, do not wait until Monday.
We reply on weekdays from 9 to 20, and at weekends and on holidays from 10 to 20. Send us a message using the form and we will get back to you.
